Is there a money-back guarantee?
Do you charge for product updates?
Will the purchased software still function when the one-year-of-free-updates is over?
What does it cost to renew my one-year-of-free-updates for another year or purchase life-time updates?
Which payment options are available for ordering?
What is PC Mesh Customers Area?
I have placed my order. What is next?
How do I install and register the purchased product?
Do you collect any information from website visitors?
Does any of your software, evaluation or full purchased version, collect any information from the user?
Do you pass any customers details such as email address, phone number, etc. to any third-party company?
What happens to the bug reports which customers send to you on a volunteer basis?

Is there a money-back guarantee?

Yes. All of our products come with a 30-day full money-back guarantee, unconditional and no-questions-asked. If for any reason you would like a refund, simply write to sales@pcmesh.com

Do you charge for product updates?

Product updates are free for a period of one year. However you can purchase our products with life-time updates.

Will the purchased software still function when the one-year-of-free-updates is over?

Yes.

What does it cost to renew my one-year-of-free-updates for another year or purchase life-time updates?

Renewal costs 1/2 of the full price. Life-time updates can be purchased for 2/3 of the full price.

Which payment options are available for ordering?

You can order online by clicking here.
For all other payment options such as phone, fax, etc. click here.
You can also use PayPal to order our products.

What is PC Mesh Customers Area?

After 30 days from your order date we will create an account for you and notify you by email (note: if you opt not to receive email notifications when ordering you will not receive this email or any other email from us.), where after login you will be able to re-download your purchased products and updates, edit your details such as your email address, renew or order additional licenses for half price.

To login, browse to customers area and login with your email and password as password. You should change your password after the first login.

I have placed my order. What is next?

Within minutes after placing your order you will receive an order confirmation email containing a download link. Double-click the link to download your full version.

How do I install and register the purchased product?

Download your full version via the link emailed to you after placing your order. Double-click the downloaded file and answer Yes or Ok to all questions asked. The full version is now installed which needs no registration or activation.

Do you collect any information from website visitors?

Absolutely no information is collected from website visitors.

Does any of your software, evaluation or full purchased version, collect any information from the user?

Absolutely no information is collected.

Do you pass any customers details such as email address, phone number, etc. to any third-party company?

Customer details never leave our own customers database.

What happens to the bug reports which customers send to you on a volunteer basis?

They are used to fix bugs and destroyed once a new version is released. No third-party company has access to bug reports.